Waste Concepts is a specialized consulting firm with decades of experience working in the environmental, waste and recycling industry in the US & Canada. We have had the privilege of working with waste haulers, recycling organizations, shredding companies, clothing recyclers, environmental service providers and a wide variety of end-users including municipalities, universities and all types of governmental agencies. Our experience gives us a well-rounded understanding of how decision making at the customer level affects the entire operation.

We are proud to have helped build teams and provide equipment for clients to deliver exceptional customer service and increase our clients sales & public image.

With over 23 years of experience in the Environmental, Waste & Recycling Industry, Susan started her career in the public sector working for Ramsey County. She moved to the private hauling sector working in sales and a sales manager for Waste Management, equipment sales for Wastequip and environmental cleaning for Texas Mint Commercial Working for both private independent and Fortune 500 companies, she understands all sides of the industry.

Susan oversees Waste Concepts business development and specializes in waste and recycling equipment sales, installation & service and cleaning services. She has a sales management background, provides customer service & sales training, pricing initiative, customer retention, collections, sales database management & marketing assistance. She values empowering employees and helping clients provide exceptional customer service and overall value to their customers. She is a problem solver and she believes any negative situation can be turned into an opportunity.

Susan grew up in the Minneapolis, MN area, spent 9 years in Chicago, IL and now resides in the Houston, TX area. Susan has a Bachelor of Science degree in Natural Resources and Environmental Studies with an area of concentration in Waste Management from the University of Minnesota.

If you have industry experience and are interested in becoming a consultant, please contact Susan for more information.

Scott has 15 years of experience in the Oil, Gas, Environmental and Waste & Recycling Industries. Scott started his career concentrating in the waste industry working for Wastequip. He obtained comprehensive waste industry knowledge which sparked a great appreciation and passion for the waste industry.

In 2010, Scott became the National Sales Manager of the Environmental Oil & Gas Division, where he managed the North American territory. There he worked directly with customers, engineering firms and dealer networks selling an extensive range of both waste and environmental equipment, developing innovative new products and equipment as well as growing new markets for both energy and environmental sectors. He has a business development background, CRM database management, marketing, customer service & sales management background.

In 2016, Scott joined the Waste Concepts team as an Director of Sales, he oversees Waste Concepts Environmental Equipment Sales. His specialty is the implementation of custom, large-scale projects for use in oilfields, industrial facilities and waste water treatment plants. Scott has built his career focusing on building customer relationships while striving to find the optimal solution to meet each customer’s unique needs, always staying current and ahead of industry trends.

With over 22 years of waste and recycling industry experience, Judy launched Waste Concepts in 2008. The company was founded on providing short and long-term consulting project assistance specifically to waste & recycling haulers. Through Judy’s employment experience with both large and small haulers, she developed best practice sales, marketing, operations and Chatterbox custom service training programs.

Judy’s expertise in marketing, sales, customer service and operations enabled her to build a solid reputation and become a trailblazer for women in the industry. She was detail oriented, responsive and valued long term-partnerships with clients. Judy believed in integrity and doing everything possible to positively impact the client’s bottom line. Having managed drivers, customer service and sales representatives, she understood the sense of urgency for trained employees with the right attitude.

Unfortunately in March 2015, Judy lost her courageous 6 year battle with Melanoma. Today, Judy’s legacy lives on in Waste Concepts and its ideals for our consultants to provide exceptional customer service and tailored services for each client’s needs.